Capital Training Ltd
Privacy Policy

Who We Are

Capital Training is a UK-based training provider delivering professional development courses and services.

What This Policy Covers

This policy explains:

• What personal data we collect
• How we use your data
• The legal basis for processing
• How we store and protect your data
• Your rights under UK data protection law

What Data We Collect

We may collect the following information:

Information you provide directly

• Name
• Email address
• Organisation (if provided)
• Contact details
• Any message or enquiry you submit

Information collected automatically

• Basic usage data (pages visited, interactions)
• Device and browser information
• IP address (anonymised where applicable)

How We Use Your Data

Responding to enquiries

When you submit a form on our website, we use your information to:

• Respond to your enquiry
• Provide relevant course information
• Follow up where appropriate

Legal basis: Legitimate interest and your consent (via required checkbox)

Sending marketing emails (optional)

If you choose to opt in, we may send:

• Course updates
• Insights and resources
• Relevant news and announcements

Legal basis: Consent (you must actively opt in)

You can unsubscribe at any time using the link in any email.

Website analytics

We use analytics tools to understand how our website is used and improve performance.

Privacy-focused analytics

We use Independent Analytics to collect general website usage data.
This does not use cookies or track personal data.

Google Analytics (with consent)

We also use Google Analytics, which uses cookies to collect information such as:

• Pages visited
• Time spent on site
• Device and browser type

Google Analytics is only activated after you provide consent via our cookie banner.

How We Collect Your Data

We collect data through:

• Website forms (powered by SureForms)
• Email communications
• Website analytics tools
• Cookies and similar technologies

How Your Data Is Stored

Your data is stored securely within our website and associated systems.

We use:

• SureForms to collect and manage form submissions
• SureMail to send emails reliably

We take appropriate technical and organisational measures to protect your data.

How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Enquiry data: retained to manage and follow up on your request
• Marketing data: retained until you unsubscribe
• Analytics data: retained in aggregated or anonymised form

Sharing Your Data

We do not sell your personal data.

We may share your data with trusted service providers where necessary to operate our website and services, including:

• Email delivery providers
• Website hosting providers
• Analytics providers (where consent is given)

All third parties are required to handle your data securely and in accordance with UK data protection law.

Cookies and Tracking

We use cookies to:

• Ensure the website functions correctly
• Analyse website performance
• Improve user experience

Where required, cookies are only set after your consent via our cookie banner, managed by Complianz.

For full details, see our Cookie Policy.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time (for marketing)

Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of these websites.

How to Complain

Please contact us first with any concerns. You can also complain to the Information Commissioner:

https://ico.org.uk/make-a-complaint
0303 123 1113

Policy Changes

We may change this privacy policy from time to time. We will inform you of significant changes by email.

How to Contact Us

Our designated Data Protection Officer is Natasha Fletcher.

Contact us by:

• Email: admin@capitaltraining.com or finance@capitaltraining.com (Data Protection Officer)
• Phone: 01428 741482
• Post: Chiltlee Manor, Haslemere Road, Liphook, Hampshire, United Kingdom, GU30 7AZ

© Capital Training Limited
Last updated: April 2026