Developing a Coaching Approach
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Leaders & Managers
Team Supervisors
HR Professionals
Aspiring Coaches
Introduction to a Coaching Approach
Understand what coaching is, its benefits, and the mindset shift from problem solver to enabler.
Core Coaching Skills
Develop active listening, powerful questioning, rapport and non-judgemental curiosity.
Coaching Models and Frameworks
Apply the GROW model and other frameworks to structure conversations for ownership.
Coaching in Everyday Leadership
Integrate coaching into 1:1s and meetings while balancing direction and accountability.
Developing Your Coaching Style
Identify strengths and blind spots and build confidence through peer practice.
Action Planning & Next Steps
Set personal commitments and start building a coaching culture in your team.
Course Outline
Learning Outcomes
- Explain what a coaching approach is and how it differs from traditional directive management.
- Use core coaching skills including active listening, questioning, and building insight.
- Apply structured coaching models to real workplace situations.
- Support team members to take ownership, generate solutions, and build confidence.
- Integrate coaching behaviours into day to day leadership conversations.
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Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
