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stakeholder management essentials training course

Stakeholder Management: Influence, Engagement and Control

COURSE

Course Preview

Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.

Audience

This course is designed for professionals managing stakeholders in complex, high-stakes, or politically sensitive environments, including:

  • Project & Programme Managers

  • Change & Transformation Leads

  • Operational Managers

  • Senior Stakeholder Managers

  • Transformation Practitioners

    • Course Outline

      This course is structured into a series of focused sessions, each designed to build knowledge, develop practical skills and support effective application in the workplace.

    • Stakeholder Management in Delivery

      Explore the strategic importance of stakeholder management and the role of trust, credibility, and organisational politics.

    • Stakeholder Identification

      Learn to identify all relevant stakeholders including hidden influencers and informal networks.

    • Power and Influence Analysis

      Assess stakeholder power, attitudes, and motivations and understand how priorities shift over time.

    • Prioritising in Complex Environments

      Focus effort on high-impact stakeholders and balance competing needs with organisational objectives.

    • Engagement Strategy Design

      Build tailored engagement strategies that maintain control while building trust with key stakeholders.

    • Communication Planning

      Plan targeted stakeholder communications across channels, including senior leader and executive engagement.

    • Managing Resistance

      Handle difficult stakeholders and challenging conversations with confidence and professionalism.

    • Sustaining Engagement and Control

      Monitor stakeholder sentiment, review strategies, and capture lessons learned for continuous improvement.

    Learning Outcomes

    • Identify all relevant stakeholders across internal and external environments
    • Analyse stakeholder power, influence, interest and attitude
    • Prioritise stakeholders dynamically as circumstances change
    • Design tailored engagement strategies
    • Communicate effectively with senior and resistant stakeholders
    • Manage conflict, resistance and competing stakeholder demands
    • Monitor and adapt stakeholder strategies over time

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    Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.

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