Stakeholder Management Essentials
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Project Managers
Team Leaders
Business Analysts
Change Practitioners
Operational Professionals
Understanding Stakeholders
Explore what stakeholders are, why they matter, and the consequences of poor stakeholder management.
Identifying Stakeholders
Learn how to identify stakeholders across teams and organisations, including those with informal influence.
Analysis and Prioritisation
Understand stakeholder interest, influence, and impact to prioritise effort where it counts most.
Engaging Stakeholders
Match engagement approaches to stakeholder needs and manage expectations throughout the process.
Communicating with Stakeholders
Adapt communication style for different audiences and prevent misunderstanding through clear messaging.
Managing Early Resistance
Spot early warning signs of disengagement and manage concerns professionally before they escalate.
Course Outline
Learning Outcomes
- Explain what stakeholder management is and why it is essential
- Identify key stakeholders and understand their role and impact
- Analyse and prioritise stakeholders effectively
- Apply appropriate engagement and communication approaches
- Recognise and address early signs of stakeholder resistance
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