SharePoint Online Fundamentals
COURSE
Topic Area
Course Length
6 hoursCourse Level
Course Preview
Audience
New SharePoint users
Project coordinators
Office and admin staff
Team members and contributors
Introduction to SharePoint Online
Role of SharePoint in collaboration and ecosystem overview.
Navigating SharePoint Sites
Accessing sites and understanding structure.
Document Management
Uploading, organising and versioning documents.
Lists and Libraries
Creating and customising lists and libraries.
Permissions and Security
Permissions at site and document level.
Document Collaboration
Real-time co-authoring and commenting.
Apps and Web Parts
Adding apps and customising pages.
Introduction to Workflows
Basic workflows and simple automation.
Integration with Microsoft 365
Themes, branding and look and feel.
Search and Navigation
Search features and efficient navigation.
Course Outline
Learning Outcomes
- Understand the role of SharePoint Online in everyday collaboration
- Access and navigate SharePoint sites with confidence
- Upload, organise and manage documents with version control
- Create and customise lists and libraries for structured data
- Manage permissions and configure security for safe sharing
- Co-author, comment and collaborate on documents in real time
- Explore SharePoint apps and add web parts to pages
- Use out-of-the-box workflows to automate simple processes
- Customise themes, branding and the look and feel of a site
- Use search and navigation to find content efficiently
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
