Introduction to Microsoft Teams
A practical three-hour introduction to Microsoft Teams — interface, teams, channels, meetings, file collaboration and notifications.
Audience
This three-hour introductory course is designed for anyone new to Microsoft Teams, including:
Pe-requisites
No pre-requisites required
Duration
3 hoursDelivery Method
Face to face or VirtualOverview of Microsoft Teams
Understand the role of Teams and explore key features.Navigating the Teams Interface
Access and navigate the Teams interface and layout.Channels
Work with channels, notifications, meetings and private channels.Creating and Managing Teams
Create new teams and manage members and settings.Channels and Conversations
Use channels and conversations with @mentions effectively.File Sharing and Collaboration
Upload, share and collaborate on documents in real time.Meetings and Calls
Schedule, join and run Teams meetings and calls.App Integration in Teams
Integrate apps and customise Teams with apps and tabs.Notifications and Settings
Manage notifications and tailor Teams to your way of working.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
From Policy to Practice: Implementing Menopause Support at Work
Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
