Microsoft Word Intermediate
COURSE
Topic Area
Course Length
6 hoursCourse Level
Course Preview
Audience
Office and admin staff
Professionals and managers
Document authors
Students and researchers
Working with Styles
Apply, create and modify paragraph and heading styles.
Headers, Footers and Page Numbering
Section breaks, page numbering and linking options.
Graphics and Images
Images, text wrap and linking Excel charts.
Advanced Table Formatting
Table styles, designs and header rows.
Advanced Text Formatting
Indents, line spacing and styled text.
Advanced Page Layout
Section breaks, margins, breaks and columns.
Advanced Graphics and Objects
SmartArt, shapes and polished documents.
Course Outline
Learning Outcomes
- Apply, create and modify Word styles with confidence
- Understand paragraph and heading styles
- Use headers, footers, numbering and section breaks
- Manage page numbering and break links between sections
- Insert, wrap and format images and graphics
- Insert and link Excel charts into Word documents
- Apply advanced table formatting and keep header rows
- Use advanced text formatting, indents and line spacing
- Control advanced page layout with breaks, margins and columns
- Insert and format SmartArt, shapes and other advanced objects
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
