Critical Thinking and Creative Problem Solving
COURSE
Topic Area
Course Length
6 hoursCourse Level
Course Preview
Audience
Professionals at all levels
Team leaders
Managers driving change
Problem solvers
Foundations of Critical Thinking
Understand what critical thinking is, the traits of strong thinkers, and the biases and barriers that cloud clear reasoning.
Analytical Problem Solving
Learn to define problems accurately, find root causes, structure information and weigh evidence objectively.
Creative Thinking Principles
Explore creativity at work, overcome mental blocks, and balance divergent and convergent thinking to generate ideas.
Creative Problem Solving Tools
Apply brainstorming, mind mapping, lateral thinking and reframing to break through constraints.
Decision-Making and Solution Evaluation
Compare and select solutions using risk and feasibility analysis while avoiding common decision pitfalls.
Applying Integrated Thinking
Bring critical and creative approaches together on real-world scenarios and collaborative challenges.
Action Planning and Application
Turn learning into lasting workplace habits with a personal action plan for continued development.
Course Outline
Learning Outcomes
- Apply structured critical thinking techniques to analyse information and situations objectively
- Identify assumptions, biases, and gaps in reasoning
- Break down complex problems into manageable components
- Use creative thinking methods to generate innovative solutions
- Evaluate and prioritise solutions based on evidence and feasibility
- Combine logical analysis with creative approaches to improve decision-making
- Confidently communicate and justify solutions to others
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Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
