Advanced Interview Skills
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Hiring Managers
Interview Panel Members
Recruitment Assessors
People & Talent Professionals
Awareness of Neurodiversity and Reasonable Adjustments
Builds understanding of neurodiversity and how to support candidates through appropriate adjustments.
Unconscious Bias and Fairness in Interviews
Explores how bias affects decision making and how to improve fairness and consistency.
Building Rapport and Creating an Inclusive Interview Experience
Focuses on creating a welcoming environment and setting clear expectations for candidates.
Behaviour Based Interviewing and Leadership Standards
Develops structured questioning techniques aligned to leadership or professional standards.
Active Listening and Evidence Based Assessment
Strengthens listening skills and the ability to assess candidate responses objectively.
Course Outline
Learning Outcomes
- Understand neurodiversity and provide appropriate adjustments for candidates
- Recognise how unconscious bias affects decision making, and take steps to reduce it
- Build rapport and create a welcoming, inclusive interview experience
- Set clear expectations for candidates throughout the process
- Apply behaviour-based questioning aligned to leadership and professional standards
- Use active listening to gather objective evidence from candidate responses
- Assess candidates consistently and make fair, defensible selection decisions
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Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
