Business Intelligence
COURSE
Topic Area
Course Length
6 hoursCourse Level
Course Preview
Audience
Senior executives
Managers and team leaders
Department heads
Operations leaders
Strategy and planning roles
What is Strategy?
Define strategy and the foundations of operating at a more strategic level.
What is Strategic Thinking?
Develop the mindset and techniques behind effective strategic thinking.
Bringing Vision and Strategy to Life
Explore the best options for translating vision and strategy into action.
Political Insight
Understand how to read objectives, motives and priorities of key contacts.
Internal and External Factors
Identify the influences inside and outside the organisation that shape decisions.
Effective Project Management
Apply project management skills to deliver strategic initiatives successfully.
Customer-Focused Policies
Develop policies that put the customer at the heart of strategic decisions.
Course Outline
Learning Outcomes
- Understand strategy and how to think strategically
- Explore the best options for bringing vision and strategy to life
- Understand the importance of effective political insight and how to investigate and understand key contacts’ objectives, motives and priorities
- Identify internal and external factors that influence business
- Understand and employ effective project management skills
- Develop effective customer-focused policies
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Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
