ChatGPT-5 Essentials – Half Day
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Administrative & operational staff
Project managers & team leads
Educators & trainers
Marketers & analysts
Anyone new to AI tools
Welcome and Orientation
Get an overview of ChatGPT-5 and set expectations for hands-on learning.
Foundations of Prompting
Learn what makes a good prompt and refine prompts for better results.
Core Use Cases for Professionals
Use ChatGPT-5 to draft, summarise, brainstorm, and plan more efficiently.
Responsible Use and Limitations
Understand AI boundaries, data handling, and the role of human oversight.
Wrap-Up and Next Steps
Recap key tools and techniques with resources for continued learning.
Course Outline
Learning Outcomes
- Understand what ChatGPT-5 is and how it differs from earlier versions
- Use effective prompting techniques to guide AI responses
- Apply ChatGPT-5 to summarise content, draft communications, and generate ideas
- Recognise the limitations and ethical considerations of using AI tools
- Build confidence in experimenting with ChatGPT-5 for everyday tasks
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
