Effective Minute Taking
A practical six-hour minute-taking course — apply the POWER model, use three minute-taking methods, overcome barriers and write up accurate, clear minutes.
Audience
This six-hour course is open to anyone who takes minutes, including:
Pe-requisites
No prior experience is required — this course is open to anyone who takes or is about to take minutes.
Duration
6 hoursDelivery Method
Face to face or VirtualWhy Accurate Minutes Matter
Importance and the cost of getting it wrong.The POWER Model
Planning, Organising, Writing, Editing, Reviewing.Three Approaches to Minute Taking
Minute book, mind map and table plan.Barriers and How to Overcome Them
Common minute-taking pitfalls and fixes.Practice — Taking Minutes
Live practice with feedback.Three Types of Minutes
Verbatim, summary and action points.Practice — Writing Up Minutes
Refining clear, accurate written-up minutes.Course Review and Action Planning
Apply the learning in the workplace.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
From Policy to Practice: Implementing Menopause Support at Work
Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
