Effective Minute Taking
COURSE
Topic Area
Course Length
6 hoursCourse Level
Course Preview
Audience
Executive assistants and PAs
Project managers and PMO
Board and committee secretaries
Anyone taking minutes
Why Accurate Minutes Matter
Importance and the cost of getting it wrong.
The POWER Model
Planning, Organising, Writing, Editing, Reviewing.
Three Approaches to Minute Taking
Minute book, mind map and table plan.
Barriers and How to Overcome Them
Common minute-taking pitfalls and fixes.
Practice — Taking Minutes
Live practice with feedback.
Three Types of Minutes
Verbatim, summary and action points.
Practice — Writing Up Minutes
Refining clear, accurate written-up minutes.
Course Review and Action Planning
Apply the learning in the workplace.
Course Outline
Learning Outcomes
- State why it is important to take accurate minutes
- Apply the POWER approach to taking and writing up minutes
- Identify best practice in taking and writing up minutes
- Take accurate minutes using at least one of three minute-taking methods
- Identify and overcome barriers to effective minute taking
- Write up minutes of meetings which are accurate and clear
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Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
