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Influencing Tactics

COURSE

Course Preview

Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.

Audience

This course is designed for professionals who need to influence effectively without relying on formal authority, including:

  • Team Leaders

  • Managers

  • Project Leads

  • Collaborative Professionals

  • Stakeholder-Facing Roles

    • Course Outline

      This course is structured into a series of focused sessions, each designed to build knowledge, develop practical skills and support effective application in the workplace.

    • Welcome, Objectives and Context Setting

      Introduces the importance of influence and the role of trust and credibility in modern organisations.

    • High-Level Listening as a Foundation for Influence

      Develops advanced listening skills to better understand motivations, concerns and perspectives.

    • Influencing Principles That Build Trust

      Explores key principles that strengthen relationships and increase credibility and impact.

    • The PROVE Model for Gaining Buy-In

      Provides a structured approach to influencing conversations using evidence, logic and empathy.

    • Understanding Your Personal Influencing Style

      Builds self awareness to help participants adapt their approach for different audiences.

    • Influencing Across Diverse Teams

      Focuses on tailoring communication and influencing approaches across different individuals and groups.

    • Handling Resistance and Challenging Questions

      Develops techniques to respond confidently and maintain credibility under pressure.

    • Provoking New Thinking and Encouraging Change

      Explores how to influence behaviour and mindset through questioning and storytelling.

    Learning Outcomes

    • Identify the link between influencing and high level listening skills
    • Apply key influencing principles to build trust and credibility
    • Use the PROVE model to structure effective influencing conversations
    • Increase self awareness of personal influencing style and behaviours
    • Adapt influencing approaches for different audiences and situations
    • Respond confidently to resistance and challenging questions
    • Apply techniques that encourage new thinking and behavioural change

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    Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.

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