Introduction to Interview Skills (For Interviewers)
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
New Interviewers
Line Managers
Team Leaders
Recruitment Panel Members
Workplace Professionals
Introduction to Interviewing
Provides an overview of the purpose of interviews and the role of the interviewer in the recruitment process.
Preparing for an Effective Interview
Focuses on planning, structuring interviews and designing relevant, competency based questions.
Questioning and Listening Skills
Develops effective questioning techniques and active listening to gather clear, objective evidence.
Assessing Candidates Fairly
Explores how to evaluate candidates consistently while reducing bias and subjectivity.
Closing the Interview and Next Steps
Covers how to conclude interviews professionally and manage follow up actions and feedback.
Course Outline
Learning Outcomes
- Explain the purpose of an interview and the role of the interviewer in recruitment
- Plan and structure an interview that gathers relevant, comparable evidence
- Design competency-based questions appropriate to the role
- Use effective questioning and active listening to draw out clear evidence
- Evaluate candidates consistently while reducing bias and subjectivity
- Close an interview professionally and manage follow-up actions and feedback
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Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
