Introduction to Interview Skills (For Interviewers)
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
New Interviewers
Line Managers
Team Leaders
Recruitment Panel Members
Workplace Professionals
Introduction to Interviewing
Provides an overview of the purpose of interviews and the role of the interviewer in the recruitment process.
Preparing for an Effective Interview
Focuses on planning, structuring interviews and designing relevant, competency based questions.
Questioning and Listening Skills
Develops effective questioning techniques and active listening to gather clear, objective evidence.
Assessing Candidates Fairly
Explores how to evaluate candidates consistently while reducing bias and subjectivity.
Closing the Interview and Next Steps
Covers how to conclude interviews professionally and manage follow up actions and feedback.
Course Outline
Learning Outcomes
- Understand the purpose of interviews within the recruitment and selection process
- Identify the roles and responsibilities of an effective interviewer
- Prepare structured interview questions aligned to job requirements and competencies
- Conduct interviews confidently and professionally
- Assess candidates fairly and objectively
- Recognise and reduce common sources of interview bias
- Record interview outcomes clearly and consistently
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