Introduction to Management
A practical six-hour course for new and aspiring managers — build the skills, mindset and habits to manage processes, people and your own time effectively.
Audience
This six-hour course is designed for new and aspiring managers, including:
Pe-requisites
No prior knowledge required.
Duration
6 hoursDelivery Method
Face to face or VirtualWhat Management Is
Define management and the foundations of the role.Key Skills of an Effective Manager
Manage processes, resources and people with confidence.Good vs Poor Management
Describe what good management looks like in practice.How to Motivate People
Apply practical techniques for motivating individuals and teams.Managing Your Own Time
Take control of your own time and workload as a manager.Seeking Feedback on Your Skills
Build a habit of actively seeking and using feedback to improve.Urgent vs Important
Distinguish between urgent and important work to stay effective.Action Planning
Set practical next steps to embed your learning back at work.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
From Policy to Practice: Implementing Menopause Support at Work
Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
