Managing Meetings

COURSE

Topic Area
Leadership & Management
Course Length
6 hours
Course Level
All Levels

Course Preview

A practical six-hour course on running effective meetings — define purpose, build agendas, chair confidently, manage disruptive behaviour and drive action.

Audience

This six-hour course is designed for anyone who organises or chairs meetings, including:

Team leaders and managers

Project managers and PMO

Chairs and committee leads

EAs and coordinators

Course Outline

This course is structured into a series of focused sessions, each designed to build knowledge, develop practical skills and support effective application in the workplace.

Meetings — Why Have Them?
Explore the value of meetings as a management tool.
Defining the Purpose of the Meeting
Clarify outcomes before you invite anyone.
Developing the Agenda
Structure an effective, time-managed agenda.
Planning the Meeting
Critical planning steps for effective use of time.
Chairing the Meeting
Open, run and close meetings with authority.
Facilitation Styles
Apply Heron’s six styles of facilitation.
Managing Disruptive Behaviour
Identify and re-focus counterproductive behaviour.
Action Planning
Apply the learning in the workplace.

Learning Outcomes

Define the purpose of the meeting
Explain the value of meetings as a management tool
Develop a clear, time-efficient meeting agenda
Recognise the critical planning steps that make meeting time more effective
Adopt a range of styles to chair the meeting effectively and manage discussion
Demonstrate the ability to manage counterproductive behaviour
Build an action plan to apply the learning in the workplace

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