Managing Stress

Discover effective stress management strategies for workplace well-being and performance enhancement. Topics include stress understanding, sources, impact on businesses, and practical approaches for stress reduction and healthier workplaces. No prerequisites needed.

  • Audience

    The aim of this course is to help improve the ability to recognise and develop a constructive approach to managing stress.


    No pre-requisites required


    6 hours

    Delivery Method

    Face to face or Virtual
  • Course Objectives

    At the end of this course delegates will be able to:

    • Understand stress and its effects.
    • Analyse the sources of stress.
    • Cope with change, interpersonal relationships, and leadership.
    • Reduce levels of unhealthy stress in their teams.
    • Increase energy levels for themselves and team members.
    • Improve performance.

    Course Outline

    1. The Nature of Stress:
      • Stress is our body’s natural response to perceived threats or pressure.
      • When stressed, our body releases hormones like adrenaline and cortisol, preparing us for a “fight or flight” situation.
      • Stress can be beneficial in small amounts, but chronic stress can negatively impact our health and well-being.
    2. The Stress/Performance Curve (Yerkes-Dodson Law):
      • This curve describes the relationship between stress (arousal) and performance.
      • Generally, moderate arousal leads to optimal performance.
      • Too little or too much stress can reduce performance.
      • The optimal level varies based on task complexity.
    3. Causes and Symptoms of Stress:
      • Causes:
        • Work-related pressure, personal problems, life changes, financial worries, health issues, loneliness, etc.
      • Symptoms:
        • Emotional signs (irritability, anxiety).
        • Physical signs (headaches, stomach problems, skin reactions).
        • Behavioral signs (changes in habits, avoidance).
    4. Impact of Stress on Businesses:
      • Reduced Productivity: Stressed employees are less productive.
      • Decline in Employee Health: Stress affects physical and mental well-being.
      • Frequent Absenteeism: Stressed employees take more sick days.
      • Higher Turnover Rate: Stressed employees may leave their jobs.
    5. Health and Safety Requirements:
      • Employers must assess stress risks through risk assessments.
      • Legal duty to protect employees from stress at work.
      • Consider factors like workload, relationships, and work environment.
    6. Self-Awareness and Risk Assessment:
      • Understand personal stress triggers.
      • Conduct stress risk assessments to identify workplace stressors.
    7. Strategies for Tackling Stress:
      • Promote Work-Life Balance: Encourage breaks and time off.
      • Provide Support: Offer counseling or employee assistance programs.
      • Training: Teach stress management techniques.
      • Create a Positive Work Environment: Foster open communication.
    8. Relaxation and Performance:
      • Relaxation Techniques: Deep breathing, mindfulness, meditation.
      • Balancing Stress Levels: Optimal arousal for better performance.
    9. Action Plan for a Healthy Workplace:
      • Educate Employees: Raise awareness about stress and coping strategies.
      • Implement Policies: Develop stress-related policies.
      • Monitor and Evaluate: Regularly assess stress levels and adjust strategies.