Microsoft Co-Pilot - Advanced Features
Ready to take your Copilot 365 skills to the next level? This advanced instructor-led course is designed for users who are already familiar with Copilot’s basics and are now looking to unlock its full potential. In this in-depth, three-hour online session, participants will explore Copilot’s...
Audience
This course is designed for experienced Microsoft 365 users who have already explored Copilot's core features and are ready to deepen their skills, ideal for team leads and managers seeking to optimise workflows across apps, power users in operations, finance, communications, and project delivery, professionals responsible for documentation, reporting, and stakeholder engagement, and anyone keen to automate routine tasks and use AI more strategically in their role.
Pe-requisites
Participants should have a Microsoft 365 Copilot licence, basic familiarity with Copilot's core features, regular experience using Microsoft 365 applications such as Word, Excel, Outlook, PowerPoint, and Teams, and a willingness to explore advanced AI-powered workflows.
Duration
3 hoursDelivery Method
Face to face or VirtualCourse Content
1. Welcome and Orientation
- Recap of Copilot fundamentals and licensing requirements
- Overview of session goals and advanced focus areas
- Setting expectations for hands-on participation and peer sharing
2. Advanced Prompting Techniques
- Structuring layered queries for richer, more targeted responses
- Using context, tone, and formatting to guide Copilot's output
- Activity: rewrite basic prompts into advanced, multi-step instructions
3. Cross-Application Workflows with Copilot
- Coordinating tasks across Word, Excel, Outlook, PowerPoint, Teams, and OneNote
- Building workflows that span documentation, data analysis, and communication
- Scenario: preparing a report, presentation, and email sequence using Copilot
4. Automating Repetitive Tasks
- Identifying repeatable processes suitable for AI support
- Using Copilot to generate templates, summaries, and recurring updates
- Activity: create a reusable workflow for weekly reporting or stakeholder updates
5. Troubleshooting and Prompt Refinement
- Common Copilot challenges and how to resolve them
- Live demonstrations of prompt tweaking and output evaluation
- Peer exercise: diagnose and improve a problematic prompt
6. Strategic Use Cases and Role-Based Scenarios
- Applying Copilot to planning, analysis, and decision support
- Role-specific challenges and how Copilot can assist
- Sharing best practices and real-world wins from participants
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
From Policy to Practice: Implementing Menopause Support at Work
Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
