
Microsoft Copilot Advanced Features
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Power users in operations & finance
Communications & project teams
Reporting & documentation roles
Strategic AI adopters
Team leads & managers
Welcome and Orientation
Recap Copilot fundamentals and set expectations for the advanced session.
Advanced Prompting Techniques
Structure layered queries using context, tone and formatting to guide output.
Cross-Application Workflows with Copilot
Coordinate tasks across Word, Excel, Outlook, PowerPoint, Teams and OneNote.
Automating Repetitive Tasks
Identify repeatable processes and build reusable Copilot-powered workflows.
Troubleshooting and Prompt Refinement
Diagnose Copilot challenges and refine prompts through live exercises.
Strategic Use Cases and Role-Based Scenarios
Apply Copilot to planning, analysis and role-specific decision support.
Course Outline
Learning Outcomes
- Apply advanced prompting techniques to generate layered, context-aware responses
- Use Copilot across multiple Microsoft 365 apps to manage complex workflows
- Automate repeat tasks and streamline multi-step processes using AI
- Troubleshoot common Copilot challenges and refine prompts for better outcomes
- Recognise Copilot’s limitations and apply strategies for human oversight
- Confidently integrate Copilot into strategic planning, reporting, and communication
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