Microsoft Copilot in the Microsoft Applications
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Team leads & project managers
Administrative & operations staff
Finance professionals
Communications & marketing
Daily Microsoft 365 users
Prompting with Precision
Craft role-relevant prompts and understand how Copilot interprets intent.
Copilot in Microsoft Teams and Outlook
Prepare for meetings, manage inboxes and respond to communications with AI.
Copilot in Word and PowerPoint
Draft, summarise documents and build presentations from a brief with AI.
Copilot in Excel and OneNote
Analyse data, build formulas and organise notes with Copilot support.
Ethical Use and Confidence Building
Understand Copilot’s boundaries and embed AI confidently into daily routines.
Course Outline
Learning Outcomes
- Confidently apply Copilot features across Microsoft Teams, Outlook, Word, Excel, PowerPoint, and OneNote
- Use AI to streamline meeting preparation, email management, and collaborative communication
- Generate, refine, and summarise documents and presentations using Copilot
- Analyse and interpret spreadsheet data with AI support
- Apply prompting techniques tailored to specific tasks and roles
- Recognise Copilot’s limitations and apply best practices for responsible use
- Integrate Copilot into daily routines to boost productivity and reduce manual effort
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
