Microsoft Co-Pilot Introduction
Welcome to our Microsoft Copilot 365 training session—a dynamic and practical three-hour, virtual instructor-led course designed to demystify one of the most exciting AI-powered tools in the modern workplace. This course is ideal for professionals across departments who use Microsoft 365 in their...
Audience
This session is designed for Microsoft 365 users who want to unlock the full potential of Copilot in their day-to-day work, particularly relevant for administrative professionals managing documents, calendars, and communications, project managers coordinating tasks, timelines, and reporting, finance teams handling data, summaries, and analysis, communications and marketing professionals drafting content and refining messaging, and operations staff seeking efficiency in planning, documentation, and collaboration.
Pe-requisites
Participants must have a full Microsoft 365 Copilot licence, regular experience using core Microsoft 365 applications such as Word, Excel, Outlook, PowerPoint, and Teams, and a willingness to explore AI-powered productivity tools.
Duration
3 hoursDelivery Method
Face to face or VirtualCourse Content
1. Introduction to Microsoft Copilot 365
- What Copilot is and how it fits into Microsoft 365
- Overview of supported apps and features
- Licensing requirements and access points
2. Prompting with Purpose
- How to ask Copilot the right questions
- Examples of effective prompts across different roles
- Activity: refining prompts for better results
3. Copilot in Action: Core Use Cases
- Word: drafting documents, rewriting content, summarising reports
- Excel: analysing data, generating formulas, creating summaries
- Outlook: composing emails, scheduling meetings, managing inboxes
- PowerPoint: building presentations, generating slides from text
- Teams: preparing for meetings, summarising chats, action tracking
4. Ethical Use and Limitations
- Understanding Copilot's boundaries and data handling
- Encouraging human oversight and critical thinking
- Tips for responsible and effective use
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
From Policy to Practice: Implementing Menopause Support at Work
Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
