Microsoft Co-Pilot - Unlocking Productivity (Free Version Edition)
COURSE
Topic Area
Course Length
6 hoursCourse Level
Course Preview
Audience
Professionals
Educators
Students
Curious Learners
Introduction to Microsoft Copilot
Access Copilot through Bing Chat, the Edge sidebar and the web experience, and understand what the free version can and cannot do.
Prompting Fundamentals
Craft clear, effective prompts, avoid the common mistakes and practise rewriting vague requests for better results.
Boosting Productivity with Copilot
Draft emails, build outlines and generate ideas, with time-saving strategies for repetitive tasks.
Digital Research and Summarisation
Explore topics, summarise articles and long-form content, and evaluate AI output for accuracy and bias.
Writing and Communication Support
Draft professional emails, reports and messages, improving tone, clarity and structure with Copilot.
Creative and Exploratory Use Cases
Brainstorm ideas for projects and campaigns, and use Copilot for storytelling and planning.
Course Outline
Learning Outcomes
- Confidently access and navigate Microsoft Copilot via Bing Chat, Edge and the web interface
- Use effective prompting techniques to generate useful, relevant AI responses
- Apply Copilot to summarise articles, documents and online content
- Draft emails, reports and other communications with AI support
- Conduct smarter digital research using Copilot’s conversational capabilities
- Recognise the limitations and ethical considerations of using free AI tools
- Build confidence in experimenting with AI for everyday tasks
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
