Microsoft Copilot 365: Full-Day Masterclass
This one-day immersive training session is designed for professionals who want a comprehensive understanding of Microsoft Copilot 365. Blending foundational knowledge with practical application and advanced techniques, this course equips users to confidently incorporate Copilot across Microsoft...
Audience
This course is ideal for professionals across departments who use Microsoft 365 and want to build confidence in applying Copilot to their daily tasks, especially suited to new users seeking a structured introduction to Copilot's capabilities, experienced users looking to refine their prompting and expand use cases, administrative, operational, and project-based roles managing documents, meetings, and communications, and teams working with data, reports, and presentations who want to streamline their workflow with AI.
Pe-requisites
Participants must have a full Microsoft 365 Copilot licence, regular experience using Microsoft 365 applications such as Word, Excel, Outlook, Teams, and PowerPoint, and a willingness to engage in hands-on learning activities.
Duration
6 hoursDelivery Method
Face to face or VirtualCourse Content
1. Welcome and Orientation
- Overview of Copilot 365 and licensing requirements
- Session goals and structure
- Setting expectations for hands-on learning and peer collaboration
2. Foundations of Copilot Use
- What Copilot is and how it works within Microsoft 365
- Access points, supported apps, and key features
- Understanding the role of prompts and how to guide AI effectively
3. Prompting Techniques for Everyday Tasks
- Crafting clear, purposeful prompts for different goals
- Common pitfalls and how to avoid them
- Activity: transforming vague prompts into task-specific instructions
4. Copilot in Word and PowerPoint
- Drafting documents, rewriting content, and summarising reports
- Creating presentations from text, refining slides, and structuring ideas
- Scenario: build a short presentation and supporting document using Copilot
5. Copilot in Excel and OneNote
- Analysing data, generating formulas, and summarising spreadsheets
- Organising notes, planning projects, and capturing insights
- Activity: turn raw data into a report-ready summary and action plan
6. Copilot in Outlook and Teams
- Composing emails, managing inboxes, and scheduling meetings
- Preparing agendas, summarising chats, and tracking actions
- Role-play: using Copilot to manage a busy day of communication and collaboration
7. Advanced Features and Practical Integration
- Automating repeat tasks and building multi-step workflows
- Using Copilot strategically across apps for end-to-end processes
- Troubleshooting and refining prompts for better results
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
From Policy to Practice: Implementing Menopause Support at Work
Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
