Microsoft Teams Town Hall
COURSE
Topic Area
Course Length
6 hoursCourse Level
Course Preview
Audience
Managers and execs
Internal communications
Event and ops leads
Team leaders
Understanding Microsoft Teams Town Hall
What a Town Hall is and where it differs from a standard meeting.
Setting Up a Town Hall Meeting
Scheduling, options, attendee roles and permissions.
Engaging Presentation Techniques
Structuring content and sharing slides, video and screens.
Managing Town Hall Meetings
Moderating, chat, Q&A and audience engagement.
Security and Privacy Considerations
Privacy settings, attendee controls and data security.
Course Outline
Learning Outcomes
- Understand the role and benefits of Town Hall meetings in Microsoft Teams
- Recognise the differences between standard meetings and Town Halls
- Create and schedule a Town Hall with the right meeting options
- Configure attendee options, roles and permissions
- Structure and organise content for an effective Town Hall presentation
- Share screens, slides, videos and external content with confidence
- Moderate and control large-scale meetings effectively
- Manage participation, chat and Q&A sessions
- Encourage interaction and engagement among attendees
- Configure privacy, security and access controls for sensitive sessions
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
