Outlook Introduction

Microsoft Outlook Icon

Learn the basics of Microsoft Outlook in our 3-hour introductory course. Ideal for beginners, you'll master email management, calendar scheduling, and contact organization. Navigate Outlook's interface, compose emails, schedule appointments, and optimize your inbox efficiently.

  • Audience

    This course is designed for individuals who are new to using Microsoft Outlook and want to grasp the foundational skills required for effective email management and scheduling.


    Attendees should have a basic understanding of using computers, navigating software interfaces, and handling emails.


    3 hours

    Delivery Method

    Face to face or Virtual
  • Course Objectives

    Participants will acquire fundamental skills in Microsoft Outlook, enabling them to effectively manage emails, contacts, calendars, and basic tasks while navigating the primary
    features of the application.

    Course Outline

    • Introduction to Outlook Interface
      • Overview of Outlook interface, including layout and navigation.
      • Understanding the mailbox structure and folder organization.
    • Email Basics
      • Composing, sending, and replying to emails.
      • Managing emails with folders and categories.
    • Contacts and Address Book
      • Creating and managing contacts within Outlook.
      • Utilizing the address book for efficient communication.
    • Calendar Basics
      • Scheduling appointments and meetings in the calendar.
      • Understanding basic calendar views and options.
    • Introduction to Tasks and Notes
      • Creating and managing tasks for personal organization.
      • Utilizing notes for quick reminders and information.
    • Email Organization Techniques
      • Using flags, categories, and rules for email organization.
      • Managing junk email and other basic settings.