Presenting Skills

By the end of the course, delegates will be able to:

• Identify the key components of an effective presentation.
• Structure content clearly to suit different audiences and objectives.
• Use verbal and non verbal communication to enhance clarity and engagement.
• Manage nerves and project confidence under pressure.
• Build rapport and maintain audience interest throughout a presentation.
• Use visual aids appropriately to support key messages.
• Handle questions and challenging situations with composure.
• Apply practical techniques to deliver presentations with greater impact and credibility.

Session 1 – Foundations of Effective Presenting

• What makes a presentation effective in modern workplaces
• Understanding purpose, audience, and desired outcomes
• Common pitfalls and how to avoid them
• The presenter’s mindset and managing internal dialogue

Session 2 - Structuring a Clear and Compelling Message

• Creating logical flow and narrative structure
• Opening and closing with impact
• Using stories, examples, and evidence to support key points
• Tailoring content to different audiences and contexts

Session 3 - Verbal and Non Verbal Communication Skills

• Voice control, pace, clarity, and emphasis
• Body language that supports confidence and credibility
• Eye contact, posture, and movement
• Eliminating distracting habits and filler language

Session 4 – Building Confidence and Managing Nerves

• Understanding the physiology of nerves
• Techniques for calming anxiety before and during delivery
• Reframing negative thoughts and building self‑belief
• Practising confident presence

Session 5 – Engaging and Influencing Your Audience

• Techniques to capture and maintain attention
• Asking questions and encouraging participation
• Reading the room and adapting in real time
• Creating rapport and connection

Session 6 – Using Visual Aids Effectively

• Principles of clean, professional slide design
• When to use visuals—and when not to
• Avoiding cognitive overload
• Integrating slides smoothly into delivery

Session 7 – Handling Questions and Challenging Situations

• Structuring clear and concise responses
• Managing difficult or unexpected questions
• Staying composed under pressure
• Redirecting, reframing, and maintaining control

Session 8 – Practical Presentation Skills Practice

• Short individual or paired presentations
• Constructive peer and facilitator feedback
• Applying techniques to real workplace scenarios
• Personal action planning for continued development