Influencing and Negotiation Skills
A practical six-hour course on influencing and negotiation — apply push/pull influencing styles, the five negotiation styles and a five-stage strategy to achieve win-win outcomes.
Audience
This six-hour course is open to anyone influencing or negotiating in the workplace, including:
Pe-requisites
No prior experience is required — this course is open to anyone who influences or negotiates at work.
Duration
6 hoursDelivery Method
Face to face or VirtualDefining Influencing and Negotiation
Explore the differences and supporting interpersonal skills.The Push/Pull Model of Influencing
Use the four influencing styles effectively.Approaches to Negotiation
Competitive versus co-operative approaches.The Five Negotiation Styles
Withdraw, Accommodate, Compromise, Defeat, Collaborate.Power-Bases in Negotiation
Sources of power and authority and how to use them.Five-Stage Negotiation Strategy
Prepare, Discuss, Propose, Bargain, Gain Agreement.Practical Exercise and Action Planning
Apply the strategy to a real or tailored scenario.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
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Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
