Influencing and Persuasion
Build the skills and confidence to influence others ethically and effectively — without relying on hierarchy or authority — for win-win outcomes.
Audience
This 3.5-hour course is designed for professionals who need to influence without relying on hierarchy, including:
Pe-requisites
No prior knowledge required.
Duration
3.5 hoursDelivery Method
Face to face or VirtualFoundations of Influencing
Understand what influencing is, why it matters and the principles behind it.Understanding Perspectives and Perception
Identify blind spots and how others may perceive your communication.Building Rapport and Strong Working Relationships
Use listening, questioning and style-matching to build trust without authority.Developing Credibility and Personal Impact
Communicate with clarity, confidence and consistency for greater impact.Influencing Techniques for Win-Win Outcomes
Adapt your approach and use collaborative language to gain buy-in.Practical Application and Skills Practice
Apply techniques to real scenarios with peer feedback and action planning.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
Becoming an Effective Manager
Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.
Finance for Non-Financial Managers
Gain the financial confidence to interpret accounts, manage budgets, and make informed decisions that drive profitability and organisational success.
Strategy for Advanced Senior Leaders
Strengthen strategic thinking and decision making using practical frameworks to evaluate options and drive organisational performance.
Influencing Tactics
Build practical influencing skills to gain buy in, strengthen relationships and shape thinking without relying on authority.
Introduction to Interview Skills (For Interviewers)
Build confidence and structure in interviewing through practical techniques for fair, consistent and effective candidate assessment.
Advanced Interview Skills
Develop fair, structured and inclusive interviewing skills to improve candidate experience and selection decisions.
From Policy to Practice: Implementing Menopause Support at Work
Turn menopause policies into practical, consistent workplace support through confident conversations and effective implementation.
