Advanced Microsoft Teams
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Team leaders and Teams admins
Power users and champions
Collaboration specialists
Project managers and PMO
Advanced Team and Channel Management
Advanced settings, permissions and membership.
Advanced Meetings and Live Events
Configure meetings and host live events.
File Sharing and Collaboration
Advanced co-authoring and document sharing.
Templates and Governance
Teams templates and governance policies.
Advanced Messaging
Persistent chats and announcements.
Customising Teams with Apps and Bots
Apps, bots and connectors.
Power Automate Integration
Automate Teams workflows.
Course Outline
Learning Outcomes
- Implement advanced team settings, channel permissions and membership
- Configure advanced meeting options and host live events for large audiences
- Use advanced file sharing and collaborate via co-authoring
- Create and manage Teams templates and apply governance policies
- Use advanced messaging features including persistent chats and announcements
- Integrate custom apps, bots and connectors for automated notifications
- Automate workflows and processes by integrating Power Automate
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
