Microsoft Lists
COURSE
Topic Area
Course Length
3 hoursCourse Level
Course Preview
Audience
Business professionals
Project coordinators
Team leads
Operations staff
Introduction to Microsoft Lists
Purpose and applications of Microsoft Lists.
Navigating the Lists Interface
The Lists app in Microsoft 365.
Creating and Customising Lists
Lists from scratch with custom columns and views.
Data Entry and Editing
Add, edit and delete list items and fields.
List Views and Formatting
Views and formatting for data presentation.
Collaborative Features
Sharing lists and collaborating on items.
Integration with Microsoft 365
Lists in SharePoint, Teams and beyond.
Course Outline
Learning Outcomes
- Understand the role of Microsoft Lists as a data-tracking tool
- Navigate the Lists app within Microsoft 365
- Create new lists from scratch
- Customise list structures, columns and views
- Add, edit and delete list items with confidence
- Use different field types for clean, consistent data entry
- Create and customise views for clearer data presentation
- Apply formatting to enhance list visibility and readability
- Share lists, collaborate and discuss items with team members
- Embed lists in SharePoint and use them across Microsoft 365
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Enhancing Decision Making Skills in the Workplace
Make faster, clearer, better-judged calls at work. You will leave with practical frameworks to cut through bias, weigh options confidently and justify every decision you make.
Driving Successful Changes
Gain the mindset, confidence and practical tools to lead your team through change — engaging people, overcoming resistance, and embedding new ways of working that last.
Developing a Coaching Approach
Shift from directing to enabling. Learn core coaching skills and models that empower your people to take ownership, solve problems and grow in confidence.
Critical Thinking and Creative Problem Solving
Sharpen how you think — combine structured analysis with creative techniques to tackle complex problems, make confident decisions and generate practical solutions you can apply straight away.
Creative Problem Solving
Master a structured six-step approach to creative problem solving and decision making, giving you the tools and confidence to crack problems quickly and choose the best solution.
Creating Psychologically Safe Working Environments
Learn how to build trust, encourage open communication and create a team culture where people feel safe to speak up, challenge and grow.
Delegation Techniques
Gain the confidence and practical tools to delegate effectively, freeing your time, developing your people and driving stronger team performance and organisational growth.
Stakeholder Management: Influence, Engagement and Control
Develop advanced stakeholder management skills to navigate complex environments, influence without authority, and sustain effective engagement across the full project or change lifecycle.
Stakeholder Management Essentials
Build the skills to identify, analyse, and engage stakeholders effectively, driving better outcomes across projects, change initiatives, and operational delivery.
How to be Assertive
Develop the confidence to communicate clearly, set boundaries, and handle challenging interactions professionally while maintaining empathy and positive relationships.
