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management training course for new managers

Becoming an Effective Manager

COURSE

Course Preview

Develop the skills, confidence and strategies needed to lead people, manage performance, and build a high-performing team in your organisation.

Audience

This course is ideal for anyone stepping into or looking to strengthen a people-management role, including:

  • New & Aspiring Managers

  • First-Time Managers

  • Team Leaders

  • Supervisors

  • Managers Upskilling

    • Course Outline

      This course is structured into a series of focused sessions, each designed to build knowledge, develop practical skills and support effective application in the workplace.

    • The Role of the Modern Manager

      Explore what it means to be a manager today, balancing results with people leadership and understanding the impact of your management behaviour.

    • Management Styles

      Discover a range of management styles and learn how to adapt your approach to suit different individuals, tasks, and situations.

    • Communication Essentials

      Build your ability to communicate clearly and confidently, including listening skills, effective questioning, and handling sensitive conversations.

    • Feedback for Performance and Development

      Learn how to give clear, constructive feedback that reinforces positive behaviour and addresses performance issues in a supportive way.

    • Psychological Safety

      Understand how to create an environment of trust and inclusion where your team feels safe to speak up, learn, and perform.

    • Coaching as a Manager

      Explore practical coaching models and techniques to support your team’s learning, ownership, and development.

    • Delegation and Empowerment

      Understand how to delegate effectively to develop your people, build accountability, and improve overall team productivity.

    • Managing Performance

      Set clear expectations, monitor progress, and address performance issues early and constructively without micromanaging.

    • Motivating Individuals and Teams

      Explore what drives motivation at work and apply practical techniques to increase engagement and commitment in your team.

    • Managing Conflict in Teams

      Identify common causes of workplace conflict and practise constructive approaches to resolving it before it escalates.

    • Personal Effectiveness and Productivity

      Manage your workload, competing priorities, and time more effectively by focusing on the activities that matter most.

    • Building a High-Performance Team

      Discover the characteristics of high-performing teams and the practical strategies to build and sustain them over time.

    • Action Planning and Application

      Consolidate your learning and create a personal action plan to apply key management skills and strategies back in the workplace.

    Learning Outcomes

    • Recognise and flex a range of management styles depending on the situation
    • Communicate more confidently and effectively with individuals and teams
    • Support learning and development through coaching and on-the-job development
    • Provide clear, constructive feedback to reinforce positive performance and address issues
    • Create a psychologically safe environment to maximise employee engagement
    • Delegate tasks effectively to develop others and improve team productivity
    • Manage individual and team performance to achieve results
    • Identify and manage different types of workplace conflict
    • Apply practical strategies to motivate individuals and teams
    • Plan and prioritise work to maximise personal effectiveness
    • Build and sustain a high-performance team using practical management strategies

    Enquire About This Course

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  • CALL US   01428 741482

    • Trusted by organisations across the UK and Beyond

    Capital Training is an LPI Gold Standard Accredited Learning Provider, recognised for delivering high-quality, impactful training. With over 30 years’ experience, we support organisations across the UK and beyond with trusted, professional development solutions.

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